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Paul Welty, PhD AI, WORK, AND STAYING HUMAN

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AI revolution will reshape job market, economy

AI revolution will reshape job market, economy

AI will transform the job market and economy, disrupting millions of jobs while creating new opportunities. Prepare now for the coming changes.

The key insights from this article are that the rise of artificial intelligence (AI) will have a significant impact on the job market and the global economy. It is estimated that over 300 million jobs worldwide could be disrupted by AI, and at least 12 million Americans will change to another field of work by 2030. However, AI also has the potential to add trillions of dollars to the global economy and create new job opportunities. Proper preparation and adaptation are necessary to navigate the AI revolution successfully.

Original article: AI is going to eliminate way more jobs than anyone realizes

Why customer tools are organized wrong

This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.

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The room caught up to the CEO

A fleet-wide positioning pivot that landed in forty minutes because three of Paul's essays had already done the work.

AI as staff, not software

Two frames for what AI is doing to work. The tool frame makes tools smarter. The staff frame makes roles unnecessary. Those aren't the same product, the same company, or the same industry.

Remote work is here to stay despite in-person mandates, this economist says

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Artificial intelligence could hit three in five workers — Possibly replacing their jobs. The warning comes in a new international monetary fund report on the future of work. It warned of lower sala…

AI could replace three in five workers, warns an IMF report, signaling potential job loss and lower salaries. Discover the implications for the future of work.

Atlassians choose where they work, every single day. Download our free report to see what we’ve learned as a result.

Explore Atlassian's insights on flexible work policies and employee satisfaction. Download the free report to learn from their distributed work experience.