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Paul Welty, PhD AI, WORK, AND STAYING HUMAN

· artificial-intelligence

Bookmark: Ceding control to the agent

Explore the impact of AI on human labor, uncovering the balance between automation and creativity for a future that enhances human potential.

The article “Ceding Control To The Agent” explores the complex interplay between automation and human labor, particularly in light of the rapid advancements in AI. The central thesis posits that while AI offers the potential to liberate humans from mundane tasks, it also poses significant challenges to employment. The narrative illustrates this tension by highlighting how previous industrial revolutions predominantly transformed manual labor, while today’s AI revolution targets cognitive tasks previously considered uniquely human. This shift demands a rethinking of human work and purpose. Tejas Kulkarni, in a referenced TED talk, articulates the paradox of AI’s progression as both beneficial and inevitable, proposing that the forthcoming ubiquity of automation can be perceived positively—though not without acknowledging the double-edged nature of such progress. The article illustrates potential transformations, like the automation of video game development and engineering simulations. It further examines human creativity, citing Kulkarni’s observations on children’s learning as a microcosm for human-computer interaction, suggesting that the mastery of simple tools speaks to both human and AI capabilities. Ultimately, the piece argues for an embracement of AI, positing that the real challenge lies in reconfiguring social and economic structures to ensure that AI advances serve human dignity, fostering a “renaissance of human potential” rather than diminishing it.

Ceding Control To The Agent

The agent-shaped org chart

Every real org has the same topology: principal, role-holder, specialists. Staff AI maps onto it, node for node, and the cost collapse shows up in the deliverables that were always just human-handoff overhead.

AI as staff, not software

Two frames for what AI is doing to work. The tool frame makes tools smarter. The staff frame makes roles unnecessary. Those aren't the same product, the same company, or the same industry.

Knowledge work was never work

Knowledge work was always coordination between humans who couldn't share state directly. The artifacts were never the work. They were the overhead — and AI just made the overhead optional.

The work of being available now

A book on AI, judgment, and staying human at work.

The practice of work in progress

Practical essays on how work actually gets done.

The worker isn't lying. The worker is reporting what it thought it did, which is always one step removed from what the world actually shows. The fix isn't more self-honesty. The fix is a different pair of eyes.

Shopping is the last mile

Every meal planning app treats cooking as the hard problem and shopping as a logistics detail. They have it backwards. Cooking is mostly solved. Shopping is the last mile.

Watch what they buy, not what they say

Forms ask people to declare preferences. Receipts record what they did. The gap between the two is where revealed preference lives, and it's wider than most product teams admit.

Bookmark: Marc Benioff says that from now on ceos will no longer lead all-human workforces—Enter the new era of AI coworkers

Discover how Marc Benioff envisions CEOs leading hybrid teams of humans and AI, transforming workforce dynamics and enhancing productivity.

Bookmark: If you’re not on the table, you’re on the menu: The ai revolution

Explore how the AI revolution shapes society, urging active participation to ensure equitable benefits and ethical development for all.

Article analysis: “Salesforce’’s Agentforce: Transforming enterprise operations with advanced AI integration”

Discover how Salesforce's Agentforce leverages advanced AI to transform enterprise operations, enhancing efficiency and customer satisfaction across industries.