In a remarkable shift towards AI-driven operations, Klarna’s CEO Sebastian Siemiatkowski reveals the company’s decision to replace human roles with advanced technology, resulting in a 22% decrease in staff. As outlined in a fascinating piece by Bloomberg, this move underscores AI’s potential to transform productivity and efficiency within businesses. While profits rise, the implications for the workforce are profound and complex.
“Since it started that push a year ago, the company lost about 22 percent of its headcount, bringing its total staff numbers to about 3,500 people, the Swedish-born CEO said. Most who left did so of their own volition, and were not replaced.”
CEO Says He Hasn’t Hired Anyone in a Year as He Replaces Human Workers With AI