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Paul Welty, PhD AI, WORK, AND STAYING HUMAN

· artificial-intelligence · found

Bookmark: Klarna CEO says the company stopped hiring a year ago because AI ‘’can already do all of the jobs

Klarna's CEO reveals how AI's capabilities halted hiring, challenging traditional job models and reshaping the future of work in fintech.

In a fascinating insight from Business Insider, Klarna CEO Sebastian Siemiatkowski discusses how AI could potentially replace human labor, leading the fintech company to halt hiring. The idea that AI “can already do all the jobs” challenges traditional workforce models. And as someone keenly interested in tech-forward solutions, I find it intriguing how Klarna plans to navigate this AI-driven future. This piece sheds light on the dynamic interplay between innovation and employment.

“Siemiatkowski said AI ‘can already do all of the jobs that we as humans do.’” Klarna CEO says the company stopped hiring a year ago because AI ‘can already do all of the jobs’

The agent-shaped org chart

Every real org has the same topology: principal, role-holder, specialists. Staff AI maps onto it, node for node, and the cost collapse shows up in the deliverables that were always just human-handoff overhead.

AI as staff, not software

Two frames for what AI is doing to work. The tool frame makes tools smarter. The staff frame makes roles unnecessary. Those aren't the same product, the same company, or the same industry.

Knowledge work was never work

Knowledge work was always coordination between humans who couldn't share state directly. The artifacts were never the work. They were the overhead — and AI just made the overhead optional.

The work of being available now

A book on AI, judgment, and staying human at work.

The practice of work in progress

Practical essays on how work actually gets done.

How do I get my dev team to adopt AI?

A stub on helping mixed-interest development teams find their own useful ways into AI.

Want to learn about agents? Talk to someone who ran an agency.

I spent 20 years running consulting engagements at Fortune 500 companies. Turns out that's the best preparation for running a fleet of AI agents ... because the problems are identical.

Your AI agents need a water cooler

We run a twelve-session AI fleet that coordinates through an IRC breakroom. A friend asked: why are you making AI agents act like humans? The answer turned out to be more interesting than the question.

Bookmark: GenAI comes for jobs once considered ‘safe’ from automation

Generative AI is reshaping secure jobs in education, finance, and ICT, creating both challenges and opportunities for adaptation in urban areas.

Bookmark: CEO says he hasn’t hired anyone in a year as he replaces human workers with AI

Klarna's CEO reveals a bold shift to AI, reducing staff by 22% in a year while boosting productivity. Explore the future of work and technology's impact.

Bookmark: Mastercard exec wants companies to reskill workers before AI comes for their jobs

Mastercard's exec urges businesses to prioritize reskilling workers to prepare for the AI revolution and safeguard jobs.