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Paul Welty, PhD AI, WORK, AND STAYING HUMAN

· artificial-intelligence · found

Bookmark: More humanitarian organizations will harness AI’s potential

Explore how AI is revolutionizing humanitarian efforts in 2024, enhancing aid delivery and education for millions in crisis situations.

Discover how the humanitarian sector is embracing AI to tackle unprecedented challenges in 2024, as highlighted in this insightful article. From delivering vital information to refugees and enhancing education for 224 million children in crisis, AI’s transformative potential is undeniable. Learn how AI is poised to impact global aid efforts like never before. Read the full piece by [Author Name] to understand how these digital tools could be a game-changer for those in need.

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More Humanitarian Organizations Will Harness AI’s Potential

Why customer tools are organized wrong

This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.

Infrastructure shapes thought

The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.

Server-side dashboard architecture: Why moving data fetching off the browser changes everything

How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.

The work of being available now

A book on AI, judgment, and staying human at work.

The practice of work in progress

Practical essays on how work actually gets done.

The product changed its mind

A product pivoted its entire philosophy mid-session — from 'here's your list' to 'here's your next thing.' The code shipped in the same conversation as the idea. That's not iteration. That's something else.

Your project management tool was made for a non-human (AI) factory, not for you

Every project or task management tool on the market descends from Frederick Taylor's factory floor. The assumptions were wrong then. They're catastrophic in the Age of AI.

The last mile is all the miles

Building the product is the fun part. Deploying it, configuring auth, pasting email templates into dashboards, rotating leaked API keys — that's where the work actually lives.

Article analysis: Lifting GenAI out of the trough of disillusionment

Unlock the true potential of GenAI by transforming business processes instead of just speeding them up. Discover innovative strategies for success.

Article analysis: Overcoming “work about work”: Strategies for enhancing productivity and efficiency

Boost productivity by overcoming "work about work" with strategic solutions that streamline tasks and enhance team alignment for greater efficiency.

Article analysis: 3 AI competencies you need now for the future

Master essential AI competencies to thrive in an evolving landscape and ensure your career remains irreplaceable in the age of artificial intelligence.