“Your knowledge base is a reflection of your brand — every detail contributes to how users experience and interact with your content.”
New ways to brand your product knowledge base
The recent updates to Aha! Knowledge empower users to align their knowledge bases with their brand identities. This integration is achieved through expanded customization options, allowing for a coherent visual experience. Users can now choose up to seven theme colors, control font settings for articles and headers, and enhance their homepage designs with features like thumbnail images and clickable header logos. These changes ensure that the knowledge base serves as a seamless brand extension, fostering trust and enabling efficient information retrieval.
Aha! Knowledge also introduces “Collections,” which are structured labels designed to organize content efficiently, thus improving search result relevance. Advanced administrators can modify branding directly within their settings to tailor the user experience. The internal application of these enhancements at Aha! demonstrates an intuitive and cohesive interface through changes in color palettes, button styles, and font selections.
Ultimately, these updates offer more substantial means for creating a professional and user-friendly knowledge base that reflects brand uniqueness. For those interested in exploring these capabilities or consolidating documentation with planning, Aha! offers trial versions and demonstrations of its AI-powered product information hub.
