In the article “The Future of Work Isn’t in Tech Skills, Says Recruiter,” Terry Petzold, with over 25 years in recruitment, advocates for a focus on soft skills rather than purely technical skills for future employability. Reflecting on recent trends, such as the rapid evolution of AI technologies like ChatGPT, he notes the diminished future role of coding as once predicted. Despite the ongoing relevance of digital proficiency across fields—from marketing to operations—the real future lies in emotional intelligence (EQ) and soft skills, which facilitate relationship-building and leadership. Petzold highlights that professionals who excel demonstrate high EQ, specializing in vital areas such as data or security, but possessing the ability to manage feedback, resolve conflicts, engage in critical conversations with urgency, work cross-functionally, and effectively present ideas. This indicates a shift towards valuing interpersonal dynamics and adaptability amid technological advances. Furthermore, corporations are recognizing the import of EQ, investing in mentorship and networking to nurture such traits among leaders. This perspective aligns with the ideological stance that AI and technical tools should augment human capabilities, emphasizing a future-proof workforce powered by continuous adaptability and emotional insight?4:2†source?.
The future of work isn’t in tech skills, says recruiter—what successful workers will need instead
