Posts in "business" category

"A regularly maintained glossary ensures that people get only correct and current information. For the product it benefits in mitigating legal risks associated with outdated or inaccurate communications." When and why to create a Product Glossary for your team Understanding the Importance of a Product Glossary for Your Tech Team In today’s fast-paced technological landscape, maintaining consistent and clear communication across all channels is paramount. The recent article by Lisa Vorobeva underscores the transformative potential of a well-crafted product glossary, a tool that can... read more >

"AI identifies the propensity for churn and why that potential exists and recommends areas to improve a customer's experience. Then human beings can work with the customer to solve these challenges so their time investment focuses on the human experience, not the laborious data collection and analysis." Every Business’s Goal: Cut Costs And Increase Revenue Summary The article, authored by Thomas Lah, emphasizes the pivotal shift within the tech industry from growth-focused strategies to prioritizing profitability, coinciding with the increasing role of artificial intelligence (AI) in... read more >

"The future of work doesn’t have to be your future of work." The Future Of Work Is At A ‘Stall Or Soar’ Decision Point Summary The article "The Future Of Work Is At A ‘Stall Or Soar’ Decision Point" by Forrester outlines a critical juncture for businesses as they approach 2025, debating whether to advance with the evolving work landscape or fall behind amid rising challenges. One pivotal issue is the concept of "Conditional EX," which criticizes the emerging trend where companies treat employee experience as a short-term incentive rather than a sustainable cultural foundation, forecasting...... read more >

Introduction “I don’t know” often serves as a convenient excuse for inaction. It’s tempting to defer decisions when the information feels incomplete or uncertain. But in my experience, waiting for perfect information isn’t just impractical—it’s often detrimental. Progress depends on moving forward, even when all the answers aren’t clear. That’s why I advocate for a different mindset: when faced with ambiguity, make a reasonable assumption, document it, and proceed. This approach doesn’t eliminate uncertainty, but it reframes it as a manageable challenge rather than a roadblock. By leaning... read more >

Harnessing the Power of Continuous Learning for Career Advancement In the dynamic landscape of modern employment, the necessity for continuous learning has never been more pressing. As technological innovations redefine industries at a swift pace, the capacity to learn and adapt becomes a quintessential career skill. This article delves into strategies articulated by industry leaders, highlighting how continuous learning can be a lever for professional growth, with a particular emphasis on treating one’s job as a hobby to make learning an organic part of daily life. It argues that curiosity...... read more >

The idea of intentionally making oneself obsolete challenges the conventional mindset about work and job security. Instead of striving to prove irreplaceability, this approach advocates for identifying inefficiencies, eliminating redundant tasks, and questioning the necessity of one’s actions. This intentional drive for obsolescence not only sharpens personal and organizational efficiency but also fosters innovation, growth, and meaningful contributions. At its core, this philosophy encourages a critical reassessment of daily tasks. Are they essential? Could they be automated, streamlined, or...... read more >

The article discusses WPP's newly issued mandate requiring its 114,000 employees to return to the office four days a week. This sweeping return-to-office (RTO) policy marks a significant shift in the company's approach to workplace flexibility following the widespread adoption of remote work practices during the COVID-19 pandemic. WPP's CEO, Mark Read, emphasized that the initiative aims to foster creativity, collaboration, and company culture, which he believes are better facilitated through in-person interactions. While the mandate reflects a growing trend among large companies to increase...... read more >

I could not locate any content matching "Fortune 500 Daily & Breaking Business News" in the uploaded file. Would you like to provide more context or try another request? How return-to-office mandates could change in 2025, according to top HR leaders from PwC, EY, and Canva  read more >

The article explores how lease commitments are shaping companies' return-to-office (RTO) policies, with approximately half of businesses with existing office leases citing these obligations as a significant factor in their decision-making processes. This trend is particularly pronounced among firms that secured office spaces prior to the pandemic, facing the dilemma of balancing unused space against cost-efficiency. The article underscores the tension between companies seeking flexibility amid evolving work patterns and the financial constraints imposed by long-term lease agreements. It... read more >

I apologize, but I don’t have direct access to external content such as specific articles. If you could provide a passage or specific text from the article, I will be able to help you analyze or summarize that content. Alternatively, you can describe a key point or perspective from the article, and I can assist based on that information. A Shift in Remote Work? Microsoft and McKinsey Address RTO Plans in the Wake of Amazon's 5-Day Mandate Summary The article delves into the ongoing tension between remote work and return-to-office (RTO) mandates, spotlighting major players like Amazon,... read more >

Exploring future business trends, this article sheds light on how AI is reshaping operations beyond customer service and emphasizes the rise of self-aware consumers demanding seamless experiences. The role of entrepreneurship in driving innovation and sustainability's growing importance are highlighted as key components for business success in 2025. "To stay ahead, businesses must continually exceed expectations and anticipate consumer needs to build lasting loyalty." Business Trends Predicted for 2025: The Future of Commerce, AI, and Entrepreneurship The article "Business Trends Predicted...... read more >

Discover how investing in employee training through Coursera for Business can transform your organization's ROI, as highlighted in a Forrester study revealing a remarkable 327% return over three years. This in-depth analysis shows how saving time and boosting productivity with Coursera's courses helps businesses advance in our rapidly evolving digital landscape. This could be the game-changer your company needs to stay ahead in skill development and future-proofing your workforce. "The Total Economic Impact™ (TEI) model constructs a single composite organization based on real-world Coursera...... read more >

Megan Dawkins' piece on the future of remote work dives into the massive shift transforming our professional lives. It's fascinating to see that remote work preferences now outweigh salary as a priority for many. The insights touch on how this change not only boosts productivity but also expands opportunities for underrepresented groups. It's a crucial read for understanding the ongoing evolution of work. "The massive transition to remote work has allowed professionals and companies to discover and embrace its benefits." Less than 10% of workers want to be on-site full-time. This is the... read more >

As we dive into the future of remote work, it's clear that flexible working models continue to shape our professional landscape. Megan Dawkins' insights from FlexJobs reveal that remote work is now more valued than even salary, pointing to a major shift in workplace priorities. With businesses saving billions and employees enjoying improved well-being, it's apparent that remote work isn't just a trend—it's becoming a fundamental part of modern work life. Discover how these changes could redefine your work environment. I couldn't find specific quotes from the "Future of Remote Work 2025"... read more >

"It’s worth zero. What valuation are you talking about? It’s worth zero." - Byju Raveendran Byju’s founder says his edtech startup, once worth $22B, is now ‘worth zero’ Summary In the article from TechCrunch, Byju Raveendran, founder of the edtech company Byju’s, reflects candidly on the series of missteps that have led his startup, previously valued at $22 billion, to a dramatic devaluation to "worth zero." The central thesis revolves around the company's aggressive strategy of acquiring over two dozen startups to quickly expand into new markets, a decision that backfired amid a drying up...... read more >

In a captivating piece from Fortune, explore how 41% of employees are secretly juggling multiple jobs in their typical 9-5 setup. This trend highlights not only the hustle culture's prominence but also prompts us to rethink workplace boundaries and productivity norms. As traditional job structures blur, this article provides a fascinating glimpse into the evolving nature of work. I couldn't locate a specific quote from the document you've uploaded. If you have a particular section or phrase in mind from the article, you could provide it for further exploration or discussion. Alternatively,...... read more >

"It’s a very clear indication of an industry that is maturing and evolving rapidly." — Ben Kennedy, founder and CEO of Kennedy & Co. Has the OPM Market Already Imploded? Summary The article outlines the dramatic decline of online program managers (OPMs) in the educational sector, as evidenced by a significant number of expired or terminated contracts and a sharp drop in new partnerships. In 2023 alone, 147 OPM contracts ended, with a notable 53 percent decrease in new partnerships established from 2023 to 2024. Investor interest has also waned, with total funding plummeting by 97 percent... read more >

The Slowdown Paradox: Rethinking Productivity in the Age of Automation In a world driven by the relentless pursuit of efficiency, the "Slowdown Paradox" emerges as a counterintuitive framework challenging traditional productivity models. The paradox invites us to question the assumption that automation's primary role is to accelerate work processes. Instead, it advocates using technology to foster more deliberate and thoughtful work practices, focusing on quality rather than speed. This shift not only promises sustainable productivity gains but also aims to tackle pressing issues like burnout...... read more >

This was the content that I presented at the Emory Center for AI Learning day-long event AI.DIVE. Step into the future of practical AI with me! In these recordings, I explore how cutting-edge AI tools can transform everyday tasks, streamline workflows, and unlock new levels of productivity. From boosting efficiency in content creation to developing personalized learning experiences, I dive deep into how AI can work hand-in-hand with human creativity and expertise. Presentation AI-based "podcast" from NotebookLM You'll discover practical techniques that you can start implementing... read more >

"Management believes that physical presence enhances collaboration and oversight, driving the return to traditional office environments." Remote work is declining — Recruitment expert reveals root causes Understanding the Decline of Remote Work: An Analytical Overview The article, "Remote work is declining — Recruitment expert reveals root causes," delves into the multifaceted reasons behind the reduction in remote work trends. During the pandemic, remote work surged; however, several key factors are pushing a return to traditional work environments. Key Factors Influencing the Shift One... read more >

“Even more glaring than the perennial parent-child rift over what constitutes ‘cool’ is the schism between employers and employees over WFH policy.” Is the remote work era over? Analyzing the Changing Landscape of Remote Work The article "Is the remote work era over?" dives into the growing conflict between employers and employees over remote work (WFH) policies, igniting fascinating discussions about the future of work. Recently, Amazon mandated a return to office (RTO) by 2025, stirring significant employee dissatisfaction. Dell, along with tech giants like Microsoft, Apple, CitiBank, and...... read more >

Quote Highlight "Embrace change in a rapidly evolving work environment, develop a growth mindset, and balance specialization with versatility (T-shaped skills)." - From "Positive Ideas 2408" 79 Percent of CEOs Say Remote Work Will Be Dead in 3 Years or Less Summary and Analysis of Core Themes The article presents a multi-dimensional strategy imperative for thriving in modern workplaces, emphasizing adaptability, teamwork, strategic thinking, professional growth, and innovative problem-solving. It encapsulates this through five key pillars: The Agile Professional, Mastering Collaboration,... read more >

"They must architect technology strategy across data, security, operations, and infrastructure, teaming with business leaders speaking their language, not tech jargon-to understand needs, imagine possibilities, identify risks, and coordinate investments." Business leaders are losing faith in IT, according to this IBM study. Here's why "For years, even decades, the thrust in information technology has been toward increasing sophistication and speeding up capabilities through more flexible and adaptable architectures, advanced analytics, and lately, artificial intelligence -- making it all... read more >

The article discusses various aspects of employee training and development, providing insights and recommendations on how to incorporate industry trends, cater to different learning styles, evaluate program success, create interactive training methods, and implement best practices. The author emphasizes the need to align training programs with specific business goals, adapt to employee demographics, and ensure engagement and participation. Additionally, they suggest utilizing metrics, data analysis, and innovative approaches such as gamification and simulations to enhance effectiveness.... read more >

According to a new International Monetary Fund (IMF) report, artificial intelligence (AI) could potentially replace three in five workers, with some jobs potentially disappearing altogether. The IMF also warned of lower salaries and cuts in hiring as a result of AI integration. A separate study from PwC revealed that bosses in Britain are adopting AI technology at a faster rate than their counterparts in the US, China, and Europe, which could have a larger impact on British workers. The IMF also noted that while younger workers could benefit from AI, older workers may struggle to... read more >

The article discusses the hidden limitations of remote work and how it can affect career progression. The author shares a personal anecdote about their friend Max, who had to relocate for personal reasons and was subsequently excluded from internal communications and passed over for a promotion. The article mentions that studies support the idea that remote employees are less likely to be promoted or receive raises compared to those working in the office. The author also highlights their previous article's viewpoint on remote work, stating that it may be more beneficial for experienced... read more >

A new survey from the Conference Board reveals that only 6 out of 158 U.S. CEOs plan to prioritize bringing workers back to the office full-time by 2024. This indicates a shift in the mindset of executives, who are increasingly accepting hybrid work arrangements as the norm for knowledge workers. Another survey by Deloitte found that 65% of CFOs expect their company to offer a hybrid work arrangement this year. Remote work is likely to be the most persistent economic legacy of the pandemic, with 20%-25% of U.S. workers currently working from home part of the week. Employees prefer flexibility...... read more >

Atlassian's approach to distributed work, known as Team Anywhere, has enabled employees to choose where they work since 2020. The company's workforce has become highly distributed, with employees collaborating from over 10,000 locations. Despite this, 92% of employees say the distributed work policy allows them to do their best work, and 91% consider it an important reason for staying at Atlassian. The company has also seen benefits such as increased representation of women in certain geographies and high visitation rates to their offices. Atlassian shares their insights and key findings from...... read more >

This article discusses the recent announcement by Mike Hopkins, the senior vice president of Prime Video and Amazon Studios, regarding Amazon's mandate for employees to work in the office rather than from home. Hopkins claimed that working in the office is better without providing any data to back up his statement, relying instead on personal belief. The article argues that this reflects a favoring of belief over data and highlights three common responses when facts contradict one's beliefs: claiming complexity, creating alternative facts, or denying opposing facts exist. The text then... read more >

Artificial intelligence (AI) has the potential to reduce bias in hiring, particularly in male-dominated fields like tech. Research by Andreas Leibbrandt, an economist at Australia's Monash University, suggests that when women know AI, rather than humans, will evaluate their job applications, they are more likely to apply. However, Leibbrandt emphasizes that humans should still have the final say in hiring decisions. While women in the study felt that AI was less biased than humans, men felt that the introduction of AI removed a perceived privilege they had with human recruiters. Overall, AI...... read more >

The C-suite is bracing for the impact of AI within their organizations, but are they prepared for their own jobs to be impacted? According to a report by Workday, half of CEOs say their organization is at least somewhat unprepared for AI and machine learning adoption. However, decision-makers are generally optimistic about their organization's ability to adapt. CEOs believe that AI will significantly amplify human potential. To master the changes AI enables, C-suite executives need to augment their decision-making with AI. The study also found that the ability to work closely with new... read more >

In 2024, artificial intelligence (AI) is expected to have a significant impact on various sectors. In healthcare, AI is being used to develop predictive models for disease diagnosis and personalized treatment plans. In the financial sector, AI algorithms are being implemented for fraud detection and risk assessment. In education, AI is being used to personalize learning experiences and automate administrative tasks. In retail, AI has transformed supply chains and enhanced customer experiences. In human resources, AI is streamlining recruitment processes and predicting employee attrition.... read more >

Accenture's CEO of North America, Manish Sharma, believes that companies who do not fully embrace and invest in artificial intelligence (AI) technologies risk falling behind their competitors. Accenture itself is in the process of investing $3 billion over three years to expand its AI capabilities. Sharma highlights the potential impact of large language models like ChatGPT and Google Bard on working hours, estimating that they could impact 40% of working hours. He also emphasizes the importance of addressing bias in AI models and the need for scalability in AI deployment. Overall, Sharma... read more >

The article discusses the steps organizations can take to achieve excellence in digital delivery and maximize performance outcomes. The research, conducted by McKinsey, collected data from over 1,700 teams in various industries across the globe. The article identifies 19 capabilities grouped into five categories: strategy, structure, people practices and culture, process, and technology. These capabilities drive team-level performance beyond raw talent. The article emphasizes the importance of mindset shifts and structural changes in organizations to fully realize the benefits of agile and... read more >

This article highlights the importance of data storytelling for marketers to effectively engage consumers and influence their decisions. Data storytelling involves presenting complex information in a relatable and compelling format. It helps in creating brand loyalty and increasing conversions. The article promotes a 20-minute data storytelling masterclass by experts from Marigold, aiming to teach marketers how to utilize data storytelling to enhance their marketing strategies. https://searchengineland.com/join-a-masterclass-on-data-storytelling-435882  read more >

The International Monetary Fund (IMF) has warned that the increasing use of artificial intelligence (AI) could exacerbate income inequality on a global scale. The adoption of AI is likely to reduce labour demand and wages for workers in sectors that are not highly augmentable by AI, pushing them towards poverty. On the other hand, tech-savvy and younger workers who can harness AI to enhance their productivity may earn increased wages, creating a wider pay gap. The IMF also highlighted that wealthier countries, despite being more exposed to AI-related disruptions, are better prepared to... read more >

Leaders are in a losing battle with their employees over office attendance. Corporate leaders and their employees are in a fight for the soul of the workplace. For many of us, the outcome will define our work life for decades. https://www.usnews.com/opinion/articles/2023-10-03/it-is-time-to-end-the-war-on-remote-work  read more >

The web article discusses the role of AI-based tools in relation to human intelligence. It highlights that while AI has transformed various industries, including HR, it should be viewed as a complementary tool rather than a substitute for human professionals. The article emphasizes that AI can enhance productivity and provide valuable data-driven insights, but it cannot fully replace human involvement. It mentions that organizations are increasingly using AI to streamline operations, improve talent acquisition, enhance employee engagement, and make data-driven HR decisions. However, it also...... read more >

The web article discusses the four personality types of customer support automation. It introduces a framework based on two fundamental axes: "Simplicity" and "Activity." The "Simplicity" axis measures the complexity of customer support tickets, ranging from simple issues that can be easily automated to complex issues that require skilled human agents. The "Activity" axis measures the level of action or interaction necessary to resolve support tickets, ranging from knowledge-based requests to actions that involve multiple systems. The intersection of these axes creates four quadrants that... read more >

The web article discusses learning experience platforms (LXPs) and their benefits in the context of employee learning and development. LXPs are described as modern platforms that provide a consumer-grade user experience, similar to popular social networking and multimedia sites. They support self-directed learning and personalized recommendations using artificial intelligence (AI). LXPs offer features such as content creation, curation, AI-based recommendations and training, analytics, chatbots, gamification, and integration with e-learning content providers and third-party technology... read more >

The insights in this article include: 1. AI can make work more enjoyable for employees and free them up for creative pursuits. 2. AI can provide real-time market insights for confident decision-making that can yield profits. 3. AI-driven predictive analytics can enhance the accuracy of predictions and provide timely and relevant insights for the retail industry. 4. Employees should remain in charge of collaborations and responsible for accuracy and quality when using AI. 5. Training for necessary tech skills and promoting a culture of lifelong learning can sustain an AI-powered workforce. 6....... read more >

The article discusses the continuing debate around return to office mandates post-pandemic. It states that despite investments in office spaces and some companies requiring RTO, employee resistance remains high. A contrarian perspective presented is that there may be an undersupply rather than oversupply of offices in years ahead. As pandemic fears subside, the demand for collaborative workspaces could increase, especially from younger workers. Additionally, the article argues that the office versus remote binary debate is overly simplistic. Companies need to consider that the future is... read more >

The article examines concerns around AI's impact on jobs and wages based on research from European Central Bank. It states that while alarms of mass technological unemployment are overblown, the threat of depressed wages due to automation replacing routine tasks is real. Unexpectedly, groups most at risk are white-collar professionals like lawyers, engineers rather than lower-skilled workers. A contrarian insight from the research is that AI can also provide productivity and efficiency gains that may compensate for lost incomes. Additionally, new specialized jobs may arise from integrating AI...... read more >

The article discusses the challenges that leaders face in managing knowledge within organizations and how generative AI can revolutionize knowledge management. Many companies have a wealth of knowledge but struggle to make it accessible to employees. Generative AI tools have the potential to solve this problem by creating, storing, and distributing knowledge effectively. For example, AI can generate content for organizational use by combining existing information, extract knowledge from large datasets, and facilitate communication between workers and knowledge systems. However, AI alone is... read more >

HR teams are increasingly using automation, data, analytics, and artificial intelligence (AI) to bring about significant changes in how companies manage their people. This shift goes beyond just streamlining operations and enhancing efficiency, it also adds strategic value to organizations by freeing HR professionals from routine tasks so they can focus on more complex and creative responsibilities. The article highlights six key areas where HR is leveraging automation technologies: recruitment processes, employee onboarding, benefits administration, payroll processing, time and attendance... read more >

This article by Wes focuses on the importance of raising standards in order to improve your team's chances of success. Wes shares his experience of setting a high bar for quality and the benefits it brings. He explains that teams who refuse to settle and constantly strive for excellence are the ones who achieve innovation and success. On the other hand, teams with low standards make excuses and produce mediocre work, missing out on opportunities for growth. Wes argues that as a leader, setting high standards is crucial as it sets the tone for what is acceptable and celebrated within the team....... read more >

A report from edX suggests that 80% of workers see employers as post-secondary learning institutions. This means that employers have the opportunity to provide additional learning and development (L&D) opportunities to incoming workers, including the class of 2024. In addition to artificial intelligence (AI) upskilling, professionalism and etiquette are important skills for young professionals. Many students are entering college without having had a part-time job, which means they may lack basic workplace etiquette. HR can address this by clearly communicating expectations and emphasizing the...... read more >

The article discusses how AI is evolving in the field of talent management and human resources. It explains how AI is being used for skills mapping to understand employees' competencies and guide training and development. AI talent platforms analyze employee profiles, skills, achievements to match people with the right roles and projects. These platforms also facilitate internal mobility by identifying suitable next moves for employees. A contrarian insight is that while AI promises enhanced efficiency, productivity and fairness in talent management, there are also risks around privacy, bias...... read more >

The article discusses the challenges that leaders face in managing knowledge within organizations and how generative AI can revolutionize knowledge management. Many companies have a wealth of knowledge but struggle to make it accessible to employees. Generative AI tools have the potential to solve this problem by creating, storing, and distributing knowledge effectively. For example, AI can generate content for organizational use by combining existing information, extract knowledge from large datasets, and facilitate communication between workers and knowledge systems. However, AI alone is... read more >

ChatGPT, a chatbot developed by OpenAI, has made significant advancements in its first year since its launch. It has been utilized in various industries, such as education, entertainment, and software, and has proven to be a valuable tool for PPC marketers. Early uses for ChatGPT in the PPC industry include generating keyword ideas, ad group classification, composing ad headlines, and providing landing page optimization suggestions. The introduction of GPT-4 brought improvements in writing quality and mathematical abilities, making it useful for tasks like email campaigns and blog posts.... read more >

"Reduce decision fatigue: Stop being the only one who catches stuff that slips through the cracks and being the only one who makes decisions." —Are your standards too low? In defense of raising the bar  read more >

This article by Wes focuses on the importance of raising standards in order to improve your team's chances of success. Wes shares his experience of setting a high bar for quality and the benefits it brings. He explains that teams who refuse to settle and constantly strive for excellence are the ones who achieve innovation and success. On the other hand, teams with low standards make excuses and produce mediocre work, missing out on opportunities for growth. Wes argues that as a leader, setting high standards is crucial as it sets the tone for what is acceptable and celebrated within the team....... read more >

HR teams are increasingly using automation, data, analytics, and artificial intelligence (AI) to bring about significant changes in how companies manage their people. This shift goes beyond just streamlining operations and enhancing efficiency, it also adds strategic value to organizations by freeing HR professionals from routine tasks so they can focus on more complex and creative responsibilities. The article highlights six key areas where HR is leveraging automation technologies: recruitment processes, employee onboarding, benefits administration, payroll processing, time and attendance... read more >

A recent study found that many American workers are experiencing increased stress levels, with personal finances being a major cause of concern. The study also found that workers are worried about politics, the economy, and the impact of artificial intelligence (AI) on job security. Moreover, the Pew Research Center found that job satisfaction among American workers is low, particularly when it comes to opportunities for training, pay, and promotions. The World Economic Forum's Future of Jobs Report predicts that 44% of workers' skills will be disrupted in the next five years, raising... read more >

The article discusses the continuing debate around return to office mandates post-pandemic. It states that despite investments in office spaces and some companies requiring RTO, employee resistance remains high. A contrarian perspective presented is that there may be an undersupply rather than oversupply of offices in years ahead. As pandemic fears subside, the demand for collaborative workspaces could increase, especially from younger workers. Additionally, the article argues that the office versus remote binary debate is overly simplistic. Companies need to consider that the future is... read more >

If your agency is towards the low end of the client vendor value chain, and by that I mean execution-focused, your services are always in danger of being unecessary. How can you avoid that? The goal is to become indispensable in theory and flexible in execution. Specifically, you should move up the vendor value chain until you reach a node that is never not required. And then park your focus at that node. If you get all the strategy from that node, then you can control the execution downstream. But, you have to remain flexible, not favoring any particular mode of execution, in order to... read more >

Generative AI is disrupting the corporate chore of responding to request for proposals (RFPs). Companies like Twilio are using generative AI tools to quickly generate suitable responses to RFPs, saving time and increasing productivity. The AI-generated responses are reviewed and edited by human staff before being sent to clients. This development is seen as a step towards replacing the RFP process with more efficient alternatives. The use of generative AI in sales teams is expected to increase, with other companies like Google also adopting similar tools. Original article: Generative AI Is... read more >

The article discusses the negative impact of AI anxiety and employee monitoring on workplace stress and mental health. A survey conducted by the American Psychological Association found that workers fear losing their jobs to AI and that being monitored at work causes stress, irritability, and burnout. The survey also revealed that employees who are monitored reported poorer mental health compared to those who are not monitored. The article emphasizes the importance of open communication and addressing employee concerns to improve mental well-being in the workplace. Original article: New... read more >

"Even though A.I. is moving into the next phase of its development, the birth of the industry came at the “perfect time” for the global/U.S. economy, the partners write. The U.S. economy is facing an existential problem whereby it risks not having enough workers to fill all of its jobs. Essentially, the current, extremely tight labor market will be a permanent fixture of the economy rather than a recent trend. “The U.S. workforce fell into a wormhole and disappeared,” Kedrosky and Norlin write."—A.I. came at 'perfect time' to save the economy, VC says | Fortune  read more >

The article discusses a phenomenon called "quiet cutting" where companies are finding ways to cut jobs without officially firing employees. Layoffs are down, but workers are receiving messages that their jobs are gone. The article highlights the jarring nature of this approach and suggests that it is a way for companies to avoid negative publicity associated with layoffs. The key insight is that while the number of layoffs may be decreasing, companies are still finding alternative ways to reduce their workforce. Original article: Youve Heard of Quiet Quitting. Now Companies Are Quiet Cutting. ... read more >

"Kedrosky and Norlin believe demographic trends will ultimately lead to a drastic decline in overall productivity as industries like retail, manufacturing, and health care struggle to fill open positions. There’s some indication that those trends are, in fact, here to stay. The overall labor force participation rate is still about a percentage point lower than it was in February 2020. In a workforce the size of the U.S.’s that can equal several million workers."—A.I. came at 'perfect time' to save the economy, VC says | Fortune  read more >

The article discusses a framework for classifying customer support teams into four personality types based on the axes of "Simplicity" and "Activity." The "Simplicity" axis measures the complexity of support tickets, while the "Activity" axis measures the level of action or interaction required to resolve tickets. The four personality types are Knowledge Guardians, Enthusiastic Explorers, Thoughtful Analysts, and Complex Navigators. Each personality type has specific automation solutions and industries associated with them. The article emphasizes the importance of deploying generative AI... read more >

The key insights from this article are that Harvard Business School professor Amy Edmondson is well known for her research on psychological safety in the workplace, which is important for building innovative and healthy cultures. The move to remote work has raised concerns about employees hiding or covering up things, and organizations are trying to figure out the best hybrid work model. The article also mentions that hiring managers and job candidates often lie to each other during the hiring process. Original article: The Work From Home War Rages On The Right Kind Of Failure And Hiring... read more >

The key insights from this article are that Meta (formerly known as Facebook) is implementing a stricter return-to-office (RTO) policy, requiring employees assigned to an office to work in-person at least three days a week. Failure to comply with this policy may result in disciplinary action or job termination. Remote workers are also expected to limit office visits to no more than four days every two months. The company is emphasizing accountability and monitoring to ensure compliance with the RTO policy. Original article: Meta updates RTO policy with stricter mandate saying workers may lose...... read more >

The key insights from this article are that the rise of artificial intelligence (AI) will have a significant impact on the job market and the global economy. It is estimated that over 300 million jobs worldwide could be disrupted by AI, and at least 12 million Americans will change to another field of work by 2030. However, AI also has the potential to add trillions of dollars to the global economy and create new job opportunities. Proper preparation and adaptation are necessary to navigate the AI revolution successfully. Original article: AI is going to eliminate way more jobs than anyone... read more >

The article discusses the damaging consequences of mandating a return to the office. It cites three reports that highlight the negative effects, such as higher attrition rates and recruitment struggles. The article also mentions that a majority of employees are willing to leave their jobs if flexible work schedules are eliminated. It emphasizes the need for companies to adapt to flexible work policies in order to retain employees and remain competitive. The author also discusses the cognitive biases of status quo and anchoring, which influence employees' preferences for flexible... read more >

The article discusses the impact of automation on the future of work. It emphasizes the need for individuals to embrace lifelong learning and adaptability to navigate the changing job market successfully. The article also highlights the ethical and societal considerations of automation, the collaboration between humans and machines, and the importance of reskilling and upskilling. It concludes by emphasizing the need for a balance between technological advancement and the preservation of the human element in work. Original article:... read more >

Accenture is investing $3 billion in generative AI to improve its capabilities and leverage AI in various ways. The company plans to double its headcount of data and AI experts and aims to use AI to enhance client work, improve its own operations, and transform the way it works for clients. Accenture's Paul Daugherty believes that generative AI will be essential for businesses in the future, but many struggle to identify the right use cases and prioritize investments. The company is also focused on responsible AI, establishing a compliance program and working with stakeholders to ensure bias,...... read more >

The article discusses the shift towards working from home and its implications for cities, businesses, and people. It suggests that a common pattern emerging is working three days in the office and two days at home. This hybrid model is seen as a way to balance in-person creativity and connections with the efficiency and flexibility of remote work. The article also highlights the potential impact on cities, with a possible return to lower density and more affordable urban areas. However, it acknowledges the inequality of remote work opportunities and the need for compensation for those unable...... read more >

" The urge to make up for reduced in-person contact with even more online contact has left today’s workers even more besieged by incoming email, messaging and other electronic communications. Into this maelstrom rides AI, with tools that promise to triage our inbox or take on the hard work of composing replies.  Hybrid work has intensified an enormous pain point that AI offers to cure—and in offering us some tools for managing overload, AI may make remote work more attractive and sustainable."—The New "Hybrid Work" is "AI + Humans" - JSTOR Daily  read more >

"Once you’ve got a workforce that is both burned-out on virtual meetings and leery of returning to the office for in-person brainstorms, it’s time to find another wellspring of innovation. AI offers us door #3: An always-on, nearly infinitely knowledgeable colleague who is happy to brainstorm or spitball on the subjects of your choice."—The New "Hybrid Work" is "AI + Humans" - JSTOR Daily  read more >

"For employees who miss the spontaneity, knowledge-sharing and freewheeling riffs of the old-world office—but not the hassle of a commute, or a calendar packed with meetings—AI provides a welcome alternative."—The New "Hybrid Work" is "AI + Humans" - JSTOR Daily  read more >

"Unfortunately for the believers, new research mostly runs counter to this, showing that offices, for all their flaws, remain essential."—The working-from-home illusion fades  read more >

"The reasons for the findings will probably not surprise anyone who has spent much of the past few years working from a dining-room table. It is harder for people to collaborate from home."—The working-from-home illusion fades  read more >

"But remote employees seem to have made peace with a working life that offers fewer social gratifications: 94% of employees in remote-capable jobs want to keep working remote at least part of the time, according to a 2022 Gallup survey. We might miss the human contact with colleagues, but we don’t miss it enough to actually put on pants and go to the office every day."—The New "Hybrid Work" is "AI + Humans" - JSTOR Daily  read more >

Artificial intelligence (AI) was responsible for 3,900 job cuts in May, making it the seventh-highest contributor to employment losses in the US, according to a report by outplacement firm Challenger, Gray & Christmas. The report also revealed that layoff announcements from US-based employers reached more than 80,000 in May, a 20% increase from the prior month and almost four times the level for the same month last year. The AI industry is expected to grow to more than $1tn, with generative AI creating new jobs. Original article: AI eliminated nearly 4,000 jobs in May, report says  read more >

"Artificial Intelligence (AI) is revolutionizing the job market, presenting exciting prospects for career advancement."—AI-Powered Professions: Unlocking a World of New Career Opportunities | by Lukas Highway | Jun, 2023 | Medium  read more >

"according to a separate 2023 study, managers and employees disagree about the impact: The former believe that remote working reduces productivity, while employees believe the opposite."—History suggests we can't predict how AI will affect the workforce  read more >

"In the context of copywriting and SEO, AI will play a significant role, providing new opportunities and giving rise to innovative professions."—AI-Powered Professions: Unlocking a World of New Career Opportunities | by Lukas Highway | Jun, 2023 | Medium  read more >

"For example, while the broad shift toward remote work could help promote diversity with more flexible hiring, I see the increasing use of AI as likely to have the opposite effect. Black and Hispanic workers are overrepresented in the 30 occupations with the highest exposure to automation and underrepresented in the 30 occupations with the lowest exposure. While AI might help workers get more done in less time, and this increased productivity could increase wages of those employed, it could lead to a severe loss of wages for those whose jobs are displaced. A 2021 paper found that wage... read more >

The Generative AI: Executive Strategies to Unlock Enterprise Value program offered by Kellogg Executive Education aims to equip executives with the knowledge and skills to implement an AI strategy for their organization, infuse AI into core functions and business processes, and explore issues of competition, governance, and ethics. The program covers topics such as generative AI use cases, building an AI-ready platform and organization, and putting generative AI to work. The program is designed for C-level executives, division presidents, and vice presidents, as well as senior managers and... read more >

The Generative AI: Executive Strategies to Unlock Enterprise Value program offered by Kellogg Executive Education aims to equip executives with the knowledge and skills to implement an AI strategy for their organization, infuse AI into core functions and business processes, and explore issues of competition, governance, and ethics. The program covers topics such as generative AI use cases, building an AI-ready platform and organization, and putting generative AI to work. The program is designed for C-level executives, division presidents, and vice presidents, as well as senior managers and... read more >

A survey conducted by Clarify Capital, a small business lender, found that GPT-4-generated pitches were three times more likely to secure funding than human ones. The survey asked 250 investors and 250 business owners to rate a set of human-created and GPT-4-generated pitch decks without letting the participants know that AI was involved. The AI-generated pitches beat out human ones in quality, key element description, and problem description. The survey also tested the effectiveness of the decks across different industries, including finance, marketing, and investment. Original article:... read more >

IBM CEO Arvind Krishna has announced that the company will pause or slow hiring for roles that could be replaced by AI in the coming years. Back-office positions and departments such as HR, which make up around 26,000 positions in IBM's workforce, could see up to 30% of jobs replaced by AI and automation over a five-year period, potentially affecting around 7,800 human jobs. However, IBM is still hiring for customer-facing and software development roles. Original article: IBM Pauses Hiring to Onboard AI Instead  read more >

"Here, we focus on four superpowers that will help CEOs address the organizational upheavals around them: the competitive advantage of speed, the power of harnessing technologies that augment human capabilities, the importance of focusing on “forgotten” talent, and a new style of leadership that is more self-aware and in tune with the times."—All change: The new era of perpetual organizational upheaval  read more >

"Two-thirds of them tell us that their organizations are overly complex and inefficient, while only about half say their organizations are well prepared for the change that is needed. Rather than facilitating delivery of mission and strategy, organizational structures are standing in their way."— All change: The new era of perpetual organizational upheaval  read more >

Generative AI models, such as Stable Diffusion, are amplifying gender and racial biases in their outputs, according to an investigation by Bloomberg. The report found that the model depicted women and people of colour as underrepresented in high-paying jobs and overrepresented in low-paying ones. The model was also found to be inaccurate in its portrayal of skin tones and gender, and to have amplified stereotypes of race and gender in its outputs. The report warns that the use of such models in policing and other areas could exacerbate existing biases in the criminal justice system. original...... read more >

“Enter the most aspirational description of effective executive assistants: to become extended brains (and therefore extended doers, speakers, and listeners) for the leaders they support.”—Making the Case for Effective Assistants  read more >

A useful model, not just for school leaders. “when supported by effective executive assistants, school leaders will be prepped on the way into meetings, present when in those meetings, and pushed forward by those meetings”—Making the Case for Effective Assistants  read more >

The AI in Business Trend Report 2023 surveyed 500 tech professionals to get their take on generative AI in the workplace. Over half of the respondents reported using generative AI, with Chat GPT, CopyAI, and Jasper noted as the top three writing tools. Millennials and Gen Z showed the highest usage, averaging a 58% adoption rate. An average of 61.5% of companies between 11-1000 employees currently use generative AI in the workplace. Overall, the top five biggest use cases for gen AI in the workplace are creative writing, email marketing, idea generation, blog posts, and writing product... read more >

“Too often, this happens because the busiest people in an organization are often the same people who need to give final approval to, or budgetary support for, an idea. Or, they don’t believe that they have the time to explain to someone else how a project should be done. To coin a kind of reverse power law, there’s probably a lot of untapped value in most schools simply because the person in charge doesn’t have fifteen minutes (right now) to activate that value, see it through, and as a result, save fifteen hours (over the next six months).”—Making the Case for Effective Assistants  read more >

“Leaders can get in the way. Sitting on emails can stall progress or halt momentum. A too strict hierarchy can leave a lot of value “at the top,” like a traffic jam waiting to resolve.”—Making the Case for Effective Assistants  read more >

The article provides a step-by-step guide for new managers at Indigo, with required and optional items to ensure they have all the necessary resources and training available. The guide includes scheduling a handover meeting with the current team manager to discuss recent feedback, projects, individual goals, and shared documents or performance reviews. The article is written by Adam C. Conrad, an Engineering Manager at Meta, who is also an advisor, speaker, and writer. The reading time for the article is 2 minutes. Original article: Becoming an engineering manager  read more >

“Technology and society are driving changes faster than your people can adapt. According to the OECD, 1.1 billion jobs will be disrupted in the next five years. Employees the world over require upskilling (learning to improve current work) and reskilling (learning to do new types of work).”—Build a Strong Learning Culture on Your Team  read more >

“During the first three months of 2023, U.S. office vacancy topped 20 percent for the first time in decades. In San Francisco, Dallas, and Houston, vacancy rates are as high as 25 percent. These figures understate the severity of the crisis because they only cover spaces that are no longer leased. Most office leases were signed before the pandemic and have yet to come up for renewal. Actual office use points to a further decrease in demand. Attendance in the 10 largest business districts is still below 50 percent of its pre-COVID level, as white-collar employees spend an estimated 28 percent...... read more >

The article discusses the ongoing battle over returning to the office at tech companies, with some companies like Salesforce offering incentives for employees to return to the office, while others like Google are factoring in-person attendance into performance reviews. However, some employees are pushing back against these policies, citing concerns about the practicality of in-person work and the lack of consideration for individual circumstances. The article also includes comments from readers discussing the pros and cons of remote work and office work. Original article: CNN Sees 'Escalating...... read more >

"How do we move from, oh my goodness. It is so much easier to make a deck now, to organizations achieving unimagined scale thanks to generative AI." (https://hbr.org/podcast/2023/05/how-generative-ai-changes-productivity)  read more >

"KARIM LAKHANI: Yeah, I would say the cost of cognition, the cost of creativity is going to massively decline with generative AI." (https://hbr.org/podcast/2023/05/how-generative-ai-changes-productivity)  read more >

"I think we’re going to be back to purpose. What is your mission? Because now you can accomplish your mission. What is your worthy mission that’s going to attract people to work with you?" (How Generative AI Changes Productivity)  read more >

Look around. Do you see what's happening here? The digital landscape is providing tools and strategies to understand the marketplace better. So B2B and B2C enterprises are sharpening their focus and driving more sales, right? Not always. Sales and marketing teams continue to compete over the same leads. A major step towards successfully implementing the available tools that can help improve sales is to tear down the wall that separates the two disciplines. The first step is to have the sales team examine data that marketing has generated to understand who their prospects are. One of the... read more >

More disturbing news about the suppressing of pro-democracy voices Phony free-speech advocate Elon Musk bans prominent left wing Twitter accounts  read more >

www.linkedin.com/posts/mionescu_swot-long-story-short-the-deadly-trap-of-activity-7003326744019525634-mwW5  read more >

In his autobiography, Bryan Cranston (Walter White of the renowned Breaking Bad) described the lesson he learned that helped him go from an average actor to an extraordinary one. Here’s what he wrote: Cranston went on to say after he made this mindset shift, he felt much more relaxed and free.... Read full article at the publisher’s site: https://theascent.pub/ordinary-people-focus-on-the-outcome-extraordinary-people-focus-on-the-process-6d9a0888df01  read more >