Philosophy, technology, and the future of work

Posts in "management" category

64 posts found

"Gen Z is seeing people talk about burnout, and they’re thinking, ‘If that’s what’s coming, I would rather design a career that actually serves me, versus working myself into the ground for somebody else’s benefit,’" - Natasha Stanley, career coach at Careershifters.org. The middle manager crisis: most young workers say the role is ‘high stress, low reward’ The document discusses the changing attitudes of Generation Z towards traditional corporate hierarchies. A significant portion of Gen Z, 52%, prefer not to become middle managers as revealed by a survey from Robert Walters. This... read more >

One notable quote from the article is: "Michael Dell said that in-person teamwork is important because quick talks can replace long email chains." This highlights the company's perspective on the efficiency of face-to-face interaction?18:0†source?. Dell’s CEO, Michael Dell, Requires Full In-Office Work Starting From March Starting in March, Dell will mandate full in-office work on all weekdays, bringing a close to remote operations for most of its workforce. CEO Michael Dell communicated this transition, requiring employees near office locations to attend daily, with remote work continuing...... read more >

"The rise of AI is reshaping our expectations of management, suggesting a shift toward collective interests and a more human-focused approach in work relationships." Are managers at risk in an AI-driven future? Summary The article *"Are managers at risk in an AI-driven future?"* asserts that while AI is unlikely to replace managers outright, it will significantly reshape management roles. AI technology is shifting management towards a more human-centric approach, emphasizing collective interests and soft skills over hard technical skills. This evolution echoes historical changes in... read more >

From Scope to Time, Content to Purpose: A Transformative Journey In the early stages of my career, my approach to work was straightforward: scope ruled supreme. The task was the task, and its completion—no matter how long it took—was the goal. I assumed that work itself inherently carried value, and as long as I could deliver the entire scope, success was guaranteed. There was little consideration for the time spent. My focus was entirely on the content—on completing what was assigned or imagined—without questioning why we were doing it in the first place. It was a natural way of thinking:... read more >

Introduction “I don’t know” often serves as a convenient excuse for inaction. It’s tempting to defer decisions when the information feels incomplete or uncertain. But in my experience, waiting for perfect information isn’t just impractical—it’s often detrimental. Progress depends on moving forward, even when all the answers aren’t clear. That’s why I advocate for a different mindset: when faced with ambiguity, make a reasonable assumption, document it, and proceed. This approach doesn’t eliminate uncertainty, but it reframes it as a manageable challenge rather than a roadblock. By leaning... read more >

The article discusses the phenomenon of "accidental managers," highlighting that a significant portion of the workforce—approximately one in four people—hold managerial roles without formal training in management. This lack of training is not merely a gap in professional development but has tangible repercussions, such as contributing to employee dissatisfaction and turnover. Research from the Chartered Management Institute indicates that one-third of employees attribute their decision to leave jobs to poor management, underscoring the critical impact effective leadership can have on... read more >

Steve Jobs imparted crucial management wisdom through three key pieces of advice, pivotal in shaping effective business leadership. At the forefront was his unapologetic imposition of a 'no bozos' policy, emphasizing the hiring of only exceptionally talented individuals who align with the organization's innovative goals. Jobs underscored that the most effective managers were often those who neither sought nor aspired to the managerial role. Instead, they were driven by a profound passion for their work and an intrinsic motivation to excel, which naturally positioned them as leaders. His... read more >

Certainly! A notable quote from the article is: “When we want to innovate, when we want to really, really innovate on interesting products, I have not seen an ability for us to do that when we're not in-person.” This statement by AWS CEO Matt Garman encapsulates the central argument for the company’s return-to-office policy, highlighting the perceived necessity of physical presence for fostering innovation. AWS CEO says 9 out of 10 employees are 'excited' about RTO, leaked transcript shows Summary In an all-hands meeting revealed by Business Insider, AWS CEO Matt Garman discussed Amazon's...... read more >

The challenges of Amazon's return-to-office policy highlight significant issues with inadequate office space and employee dissatisfaction. This approach risks losing top talent, as seen in other tech giants like Apple and SpaceX. Poor communication during such transitions can severely impact morale and drive skilled workers to seek better opportunities. This piece from Bloomberg sheds light on the critical balance between corporate mandates and employee expectations. A quote from the article captures the employee dissatisfaction stemming from the return-to-office (RTO) mandates: "An RTO... read more >

"Amazon executive recently told employees who don't like the new five-day in-person work policy that, '[there are other companies around](https://techcrunch.com/2024/10/17/amazon-indicates-employees-can-quit-if-they-dont-like-its-return-to-office-mandate/),' presumably companies they can work for remotely." Amazon Indicates Employees Can Quit If They Don't Like Its Return-to-Office Mandate Summary In a recent development, Amazon's AWS CEO Matt Garman conveyed a stark message to employees opposing the company's intensified in-office work policy, suggesting those dissatisfied could seek... read more >

In Forbes' recent piece "Too Busy For The Future: Why Managers Can’t Close The Skills Gap," we discover the fundamental shift needed in how we evaluate managerial success. Instead of focusing solely on immediate results, Doug Dennerline and the Betterworks report highlight the importance of aligning performance metrics with long-term skill development. This insightful article proposes the innovative idea of implementing dedicated 'development managers' to prioritize employee growth, ensuring a workforce ready for future challenges. It's a must-read for anyone invested in the future of work... read more >

"Much of the art of leadership in general is about effective communication and influence." How middle managers can perfect the art of influence on tough issues like RTO Summary The article addresses the challenges middle managers face in navigating return-to-office (RTO) mandates while balancing leadership expectations and team dynamics. The central thesis posits that middle managers often find themselves in a dilemma, caught between executive directives and the diverse needs of their teams. Despite research indicating general discontent with rigid workplace policies, executive decisions on...... read more >

Exploring the often-overlooked world of deskless workers, this insightful piece from Deloitte highlights the crucial gap in digital tool availability for frontline employees. With only 23% feeling adequately supported by technology, it's clear that enhancing their productivity requires more than just new gadgets. The Boston Consulting Group further asserts that making work enjoyable significantly improves retention, showing that satisfaction can indeed drive workforce stability. This article sheds light on essential changes needed to better serve the majority of our labor force. One... read more >

"Companies that reach this standard of performance record transformative outcomes not only in the short term—increasing customer satisfaction by ten percentage points, reducing CO2 emissions by 20 percent, improving employee retention by 25 percent—but also continue to improve year after year." Breaking operational barriers to peak productivity Summary The article discusses the crucial need for productivity growth as a solution to economic challenges such as wealth inequality, inflation, and mounting debt, which are exacerbated by a decline in productivity since the 2007–09 financial... read more >

I've just read an eye-opening piece from aaask on the persistent issue of workplace loneliness. The article examines how both remote and on-site workers are experiencing a disconnect despite numerous communication tools. It's particularly striking how this loneliness is affecting mental health and career growth. Their exploration of solutions like increased virtual check-ins and casual conversations is well worth a look. "In fact, 76% of people said workplace loneliness has negatively impacted their mental health, with 40% adding that the impact had been severe." Workplace Loneliness Isn’t...... read more >

In a thought-provoking piece from Fast Company, architect Bakr Kurani dives into why the push to return to traditional offices isn't working. The key issue? Outdated office design that ignores modern needs for focus, creativity, and well-being. Reimagining workspaces with diverse, thoughtfully designed areas can make a significant difference in productivity and employee satisfaction. A smarter office environment could transform the workplace from a burden back into a magnet for top talent. "A lack of fresh, circulating air creates stale, stuffy environments that make people drowsy and... read more >

"The best methodologies are liberating — not constricting. They empower the team with the structure needed to accomplish more, faster." The Aha! Framework vs. scrum vs. SAFe® vs. kanban Summary The article "The Aha! Framework vs. scrum vs. SAFe® vs. kanban" explores different product development methodologies, contrasting them with The Aha! Framework's approach to help teams work with purpose and strategy. The central thesis is that The Aha! Framework integrates strategy, agility, and flexibility, offering a balanced way to deliver value to customers. Criticisms of scrum, SAFe, and kanban...... read more >

"The painful truth is that the most popular form of brainstorming—the structured group ideation session—is a creativity killer when done wrongly." Here’s why most brainstorming sessions are a waste of time Analyzing the Limitations of Traditional Brainstorming Sessions Traditional group brainstorming sessions, often heralded as creativity catalysts, may actually hinder innovation. The article "Why Most Brainstorming Sessions Are a Waste of Time" argues that structured group ideation is more of a creativity killer when mishandled. The analysis uncovers psychological barriers such as... read more >

"RTO as a culture change is BS." - Chris Williams, former Vice President of Human Resources at Microsoft. Amazon Killed Remote Work. Is RTO The New Normal? Analyzing the RTO Mandate Trend The article "Amazon Killed Remote Work. Is RTO The New Normal?" offers a comprehensive overview of the increasing return-to-office (RTO) mandates by major companies like Amazon, Goldman Sachs, and Tesla. These firms argue that RTO is necessary to bolster company culture, productivity, and innovation. However, these claims warrant a closer look. Employee Preferences and Happiness Data from Forbes reveals... read more >

A notable quote from the article is: “I’ve lost so much trust in Amazon leadership at this point. I’ve been updating my resume and portfolio, and rage applying to new jobs on LinkedIn.” Angry Amazon employees are ‘rage applying’ for new jobs after Andy Jassy’s RTO mandate: ‘I will not go back’ Employee Dissent and Amazon's Return-to-Office Mandate The recent directive from Amazon, mandating employees' return to the office five days a week, has led to significant discontent among its workforce. The article sheds light on employees finding out about this new policy through external news... read more >

Santander has shifted its liberal work-from-home policy to requiring 12 in-office days a month. | The bank emphasizes in-office attendance as crucial for supporting and developing its staff, especially those in early career stages. | Other companies, such as PwC and Nothing, are also enforcing stricter office attendance to maintain high ambition and productivity levels. Santander boasted ‘flexibility is here to stay,’ then ramped up its RTO mandate—lumping its U.K. CEO with a 160-mile commute Santander’s Shift in Work-From-Home Policy Santander, previously a pioneer in flexible... read more >

"No one likes to lose a client, particularly when that client is your biggest one and you’ve had a great relationship with them for years." Sins of an Agency: Parting Ways With Our Biggest Client Understanding Customer Concentration Risks High customer concentration at Vixen Digital posed significant risks, with one client providing a large portion of the agency’s revenue. Initially beneficial, this relationship turned problematic, demonstrating the perils of over-reliance on a single client. Client Relationship Dynamics Although Vixen Digital consistently met KPIs, their relationship with...... read more >

"According to Asana’s Anatomy of Work Index, 60% of a person’s time at work is spent on work about work and not on skilled work"?16:0†Positive ideas 2408?. How work about work gets in the way of real work Understanding "Work About Work" In our dynamic business landscape, "work about work" has emerged as a critical issue. As defined by Asana, this term refers to non-productive activities such as managing emails, chasing status updates, and switching between apps. According to Asana’s Anatomy of Work Index, these tasks consume 60% of a knowledge worker's time. This inefficiency not only... read more >

The article discusses various aspects of employee training and development, providing insights and recommendations on how to incorporate industry trends, cater to different learning styles, evaluate program success, create interactive training methods, and implement best practices. The author emphasizes the need to align training programs with specific business goals, adapt to employee demographics, and ensure engagement and participation. Additionally, they suggest utilizing metrics, data analysis, and innovative approaches such as gamification and simulations to enhance effectiveness.... read more >

AI has become a ubiquitous technology, with companies exploring its applications for revenue growth and improved customer and employee experiences. However, most businesses are unprepared to leverage AI to its fullest extent, limiting its potential. Only a small number of companies are successfully applying AI to improve their operations and create new value. AI-powered automation, when combined with specialized and generative AI, can boost productivity, eliminate errors, and achieve faster results. Successful examples include Cathay Pacific, British Airways, and Intel. To fully deliver on... read more >

According to a new International Monetary Fund (IMF) report, artificial intelligence (AI) could potentially replace three in five workers, with some jobs potentially disappearing altogether. The IMF also warned of lower salaries and cuts in hiring as a result of AI integration. A separate study from PwC revealed that bosses in Britain are adopting AI technology at a faster rate than their counterparts in the US, China, and Europe, which could have a larger impact on British workers. The IMF also noted that while younger workers could benefit from AI, older workers may struggle to... read more >

The article discusses the hidden limitations of remote work and how it can affect career progression. The author shares a personal anecdote about their friend Max, who had to relocate for personal reasons and was subsequently excluded from internal communications and passed over for a promotion. The article mentions that studies support the idea that remote employees are less likely to be promoted or receive raises compared to those working in the office. The author also highlights their previous article's viewpoint on remote work, stating that it may be more beneficial for experienced... read more >

A new survey from the Conference Board reveals that only 6 out of 158 U.S. CEOs plan to prioritize bringing workers back to the office full-time by 2024. This indicates a shift in the mindset of executives, who are increasingly accepting hybrid work arrangements as the norm for knowledge workers. Another survey by Deloitte found that 65% of CFOs expect their company to offer a hybrid work arrangement this year. Remote work is likely to be the most persistent economic legacy of the pandemic, with 20%-25% of U.S. workers currently working from home part of the week. Employees prefer flexibility...... read more >

Atlassian's approach to distributed work, known as Team Anywhere, has enabled employees to choose where they work since 2020. The company's workforce has become highly distributed, with employees collaborating from over 10,000 locations. Despite this, 92% of employees say the distributed work policy allows them to do their best work, and 91% consider it an important reason for staying at Atlassian. The company has also seen benefits such as increased representation of women in certain geographies and high visitation rates to their offices. Atlassian shares their insights and key findings from...... read more >

This article discusses the recent announcement by Mike Hopkins, the senior vice president of Prime Video and Amazon Studios, regarding Amazon's mandate for employees to work in the office rather than from home. Hopkins claimed that working in the office is better without providing any data to back up his statement, relying instead on personal belief. The article argues that this reflects a favoring of belief over data and highlights three common responses when facts contradict one's beliefs: claiming complexity, creating alternative facts, or denying opposing facts exist. The text then... read more >

The C-suite is bracing for the impact of AI within their organizations, but are they prepared for their own jobs to be impacted? According to a report by Workday, half of CEOs say their organization is at least somewhat unprepared for AI and machine learning adoption. However, decision-makers are generally optimistic about their organization's ability to adapt. CEOs believe that AI will significantly amplify human potential. To master the changes AI enables, C-suite executives need to augment their decision-making with AI. The study also found that the ability to work closely with new... read more >

Accenture's CEO of North America, Manish Sharma, believes that companies who do not fully embrace and invest in artificial intelligence (AI) technologies risk falling behind their competitors. Accenture itself is in the process of investing $3 billion over three years to expand its AI capabilities. Sharma highlights the potential impact of large language models like ChatGPT and Google Bard on working hours, estimating that they could impact 40% of working hours. He also emphasizes the importance of addressing bias in AI models and the need for scalability in AI deployment. Overall, Sharma... read more >

The article discusses the steps organizations can take to achieve excellence in digital delivery and maximize performance outcomes. The research, conducted by McKinsey, collected data from over 1,700 teams in various industries across the globe. The article identifies 19 capabilities grouped into five categories: strategy, structure, people practices and culture, process, and technology. These capabilities drive team-level performance beyond raw talent. The article emphasizes the importance of mindset shifts and structural changes in organizations to fully realize the benefits of agile and... read more >

This article highlights the importance of data storytelling for marketers to effectively engage consumers and influence their decisions. Data storytelling involves presenting complex information in a relatable and compelling format. It helps in creating brand loyalty and increasing conversions. The article promotes a 20-minute data storytelling masterclass by experts from Marigold, aiming to teach marketers how to utilize data storytelling to enhance their marketing strategies. https://searchengineland.com/join-a-masterclass-on-data-storytelling-435882  read more >

Leaders are in a losing battle with their employees over office attendance. Corporate leaders and their employees are in a fight for the soul of the workplace. For many of us, the outcome will define our work life for decades. https://www.usnews.com/opinion/articles/2023-10-03/it-is-time-to-end-the-war-on-remote-work  read more >

The web article discusses the role of AI-based tools in relation to human intelligence. It highlights that while AI has transformed various industries, including HR, it should be viewed as a complementary tool rather than a substitute for human professionals. The article emphasizes that AI can enhance productivity and provide valuable data-driven insights, but it cannot fully replace human involvement. It mentions that organizations are increasingly using AI to streamline operations, improve talent acquisition, enhance employee engagement, and make data-driven HR decisions. However, it also...... read more >

The web article discusses the four personality types of customer support automation. It introduces a framework based on two fundamental axes: "Simplicity" and "Activity." The "Simplicity" axis measures the complexity of customer support tickets, ranging from simple issues that can be easily automated to complex issues that require skilled human agents. The "Activity" axis measures the level of action or interaction necessary to resolve support tickets, ranging from knowledge-based requests to actions that involve multiple systems. The intersection of these axes creates four quadrants that... read more >

The insights in this article include: 1. AI can make work more enjoyable for employees and free them up for creative pursuits. 2. AI can provide real-time market insights for confident decision-making that can yield profits. 3. AI-driven predictive analytics can enhance the accuracy of predictions and provide timely and relevant insights for the retail industry. 4. Employees should remain in charge of collaborations and responsible for accuracy and quality when using AI. 5. Training for necessary tech skills and promoting a culture of lifelong learning can sustain an AI-powered workforce. 6....... read more >

The article discusses the continuing debate around return to office mandates post-pandemic. It states that despite investments in office spaces and some companies requiring RTO, employee resistance remains high. A contrarian perspective presented is that there may be an undersupply rather than oversupply of offices in years ahead. As pandemic fears subside, the demand for collaborative workspaces could increase, especially from younger workers. Additionally, the article argues that the office versus remote binary debate is overly simplistic. Companies need to consider that the future is... read more >

The article examines concerns around AI's impact on jobs and wages based on research from European Central Bank. It states that while alarms of mass technological unemployment are overblown, the threat of depressed wages due to automation replacing routine tasks is real. Unexpectedly, groups most at risk are white-collar professionals like lawyers, engineers rather than lower-skilled workers. A contrarian insight from the research is that AI can also provide productivity and efficiency gains that may compensate for lost incomes. Additionally, new specialized jobs may arise from integrating AI...... read more >

The article discusses the challenges that leaders face in managing knowledge within organizations and how generative AI can revolutionize knowledge management. Many companies have a wealth of knowledge but struggle to make it accessible to employees. Generative AI tools have the potential to solve this problem by creating, storing, and distributing knowledge effectively. For example, AI can generate content for organizational use by combining existing information, extract knowledge from large datasets, and facilitate communication between workers and knowledge systems. However, AI alone is... read more >

HR teams are increasingly using automation, data, analytics, and artificial intelligence (AI) to bring about significant changes in how companies manage their people. This shift goes beyond just streamlining operations and enhancing efficiency, it also adds strategic value to organizations by freeing HR professionals from routine tasks so they can focus on more complex and creative responsibilities. The article highlights six key areas where HR is leveraging automation technologies: recruitment processes, employee onboarding, benefits administration, payroll processing, time and attendance... read more >

This article by Wes focuses on the importance of raising standards in order to improve your team's chances of success. Wes shares his experience of setting a high bar for quality and the benefits it brings. He explains that teams who refuse to settle and constantly strive for excellence are the ones who achieve innovation and success. On the other hand, teams with low standards make excuses and produce mediocre work, missing out on opportunities for growth. Wes argues that as a leader, setting high standards is crucial as it sets the tone for what is acceptable and celebrated within the team....... read more >

The article discusses how AI is evolving in the field of talent management and human resources. It explains how AI is being used for skills mapping to understand employees' competencies and guide training and development. AI talent platforms analyze employee profiles, skills, achievements to match people with the right roles and projects. These platforms also facilitate internal mobility by identifying suitable next moves for employees. A contrarian insight is that while AI promises enhanced efficiency, productivity and fairness in talent management, there are also risks around privacy, bias...... read more >

The article discusses the challenges that leaders face in managing knowledge within organizations and how generative AI can revolutionize knowledge management. Many companies have a wealth of knowledge but struggle to make it accessible to employees. Generative AI tools have the potential to solve this problem by creating, storing, and distributing knowledge effectively. For example, AI can generate content for organizational use by combining existing information, extract knowledge from large datasets, and facilitate communication between workers and knowledge systems. However, AI alone is... read more >

ChatGPT, a chatbot developed by OpenAI, has made significant advancements in its first year since its launch. It has been utilized in various industries, such as education, entertainment, and software, and has proven to be a valuable tool for PPC marketers. Early uses for ChatGPT in the PPC industry include generating keyword ideas, ad group classification, composing ad headlines, and providing landing page optimization suggestions. The introduction of GPT-4 brought improvements in writing quality and mathematical abilities, making it useful for tasks like email campaigns and blog posts.... read more >

"Another reason why high standards matters: As a leader, you can’t see everything every person does every day. Managers, by definition, have less visibility into what each direct report is working on than the direct report does. You need your team to hold themselves to a high standard in the moments when no one is looking" —Are your standards too low? In defense of raising the bar  read more >

This article by Wes focuses on the importance of raising standards in order to improve your team's chances of success. Wes shares his experience of setting a high bar for quality and the benefits it brings. He explains that teams who refuse to settle and constantly strive for excellence are the ones who achieve innovation and success. On the other hand, teams with low standards make excuses and produce mediocre work, missing out on opportunities for growth. Wes argues that as a leader, setting high standards is crucial as it sets the tone for what is acceptable and celebrated within the team....... read more >

The article examines concerns around AI's impact on jobs and wages based on research from European Central Bank. It states that while alarms of mass technological unemployment are overblown, the threat of depressed wages due to automation replacing routine tasks is real. Unexpectedly, groups most at risk are white-collar professionals like lawyers, engineers rather than lower-skilled workers. A contrarian insight from the research is that AI can also provide productivity and efficiency gains that may compensate for lost incomes. Additionally, new specialized jobs may arise from integrating AI...... read more >

HR teams are increasingly using automation, data, analytics, and artificial intelligence (AI) to bring about significant changes in how companies manage their people. This shift goes beyond just streamlining operations and enhancing efficiency, it also adds strategic value to organizations by freeing HR professionals from routine tasks so they can focus on more complex and creative responsibilities. The article highlights six key areas where HR is leveraging automation technologies: recruitment processes, employee onboarding, benefits administration, payroll processing, time and attendance... read more >

The article discusses the continuing debate around return to office mandates post-pandemic. It states that despite investments in office spaces and some companies requiring RTO, employee resistance remains high. A contrarian perspective presented is that there may be an undersupply rather than oversupply of offices in years ahead. As pandemic fears subside, the demand for collaborative workspaces could increase, especially from younger workers. Additionally, the article argues that the office versus remote binary debate is overly simplistic. Companies need to consider that the future is... read more >

The key insights from the article are that remote workers feel less connected to their company's mission compared to in-office workers, and this lack of connection can negatively impact performance. Exceptional managers who communicate effectively can help improve the connection between remote workers and the company's purpose. Hybrid work arrangements, where employees go into the office some days per week, seem to result in the highest connection to company purpose. Overall, while engagement levels are increasing, remote workers may still be more disconnected than in-office workers. Original...... read more >

The article discusses the emergence of artificial intelligence (AI) and its impact on leadership. While AI tools have the ability to analyze data and provide insights, they cannot replace the qualities that define a leader. The article emphasizes that adaptability, empathy, humility, and the ability to inspire and motivate teams are essential traits for effective leadership, which AI cannot replicate. The author concludes that AI may enhance managerial capabilities, but it cannot make someone a better leader. Original article: Leadership In The Age Of AI: Why Human Traits Still Matter  read more >

The article discusses the shift towards working from home and its implications for cities, businesses, and people. It suggests that a common pattern emerging is working three days in the office and two days at home. This hybrid model is seen as a way to balance in-person creativity and connections with the efficiency and flexibility of remote work. The article also highlights the potential impact on cities, with a possible return to lower density and more affordable urban areas. However, it acknowledges the inequality of remote work opportunities and the need for compensation for those unable...... read more >

Is this the new normal? Will this last? "Despite the corporate push for a return to the office, data suggests that office attendance is still below pre-pandemic levels. Placer.ai’s Nationwide Office Building Index, which looked at 800 office buildings, found that numbers were more than the majority at 60% of pre-pandemic levels."— The Death of The Copier: Resisting the Return: Executives Ditch the Copier for the Comfort of Remote Work  read more >

Is this a matter of business strategy? Or privilege and preference? "The traditional five-day office week is facing resistance from an unexpected quarter: top-tier executives. According to new research from McKinsey, these influential senior employees strongly prefer the option of working from home at least part of the time."— The Death of The Copier: Resisting the Return: Executives Ditch the Copier for the Comfort of Remote Work  read more >

The article discusses the concept of embracing instability and utilizing generative AI to make strategic decisions in a rapidly changing business environment. It emphasizes the need for leaders to abandon the idea of stability and instead focus on generating and processing large amounts of data with the help of AI. The article highlights the role of AI in enhancing decision-making, improving customer experiences, automating tasks, and providing valuable insights. It concludes by stating that AI is essential for driving innovation and success in the business world. Original article: Leadership...... read more >

“While each organization is unique, common patterns of mindsets and processes appear over time, often associated with different technologies, in different contexts and eras. While the patterns of management vary widely, the concept of management is timeless.” —A New Way To Depict Digital Transformation  read more >

Been reading/hearing a lot lately on AI-generated content esp the CNET articles. https://futurism.com/the-byte/cnet-publishing-articles-by-ai The consensus seems to be that there needs to be full disclosure it was AI-written. I don't agree. AI-writing should be judged by the same standards that any writing is. Is it factual? well written? non-plagiarized? etc. There's a lot that goes into non-AI writing that is never disclosed. All kinds of editing, collaboration, etc. And never mind ghost writing.  read more >

It’s generally thought that teachers know everything and consultants know nothing. When you learn from a teacher, it’s through that you’re learning what they know. And when you get help from a consultant, you’re supposed to know that they are basically just project managing things, but they don’t really know more than you do. The reality is that both follow a similar approach. Teachers typically use others’ materials as the basis for what they teach. What you‘re getting is 1) their help with your understanding of the materials, and 2) their interpretation of the materials. Consultants,... read more >