Strategy
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Steps to Achieve Digital Excellence
The article discusses the steps organizations can take to achieve excellence in digital delivery and improve performance outcomes. It highlights 19 capabilities grouped into strategy, structure, people practices and culture, process, and technology that drive team-level performance. The article emphasizes the importance of mindset shifts, empowering teams, allocating resources, fostering a culture of openness, and… Continue reading
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I don’t want to have an experience or a partnership with vendors. I just want to get my stuff done.
We hear frequently, ever since The Experience Economy about designing experiences. We talk about the customer experience, the employee experience, and the student experience. Everything is an experience. Or, at least, everything is supposed to be an experience. It’s certainly not supposed to be a (mere) transaction. This reminds me of the term “partner†in… Continue reading
About Me
Visionary leader driving digital transformation across higher education and Fortune 500 companies. Pioneered AI integration at Emory University, including GenAI and AI agents, while spearheading faculty information systems and student entrepreneurship initiatives. Led crisis management during pandemic, transitioning 200+ courses online and revitalizing continuing education through AI-driven improvements. Designed, built, and launched the Emory Center for Innovation. Combines Ph.D. in Philosophy with deep tech expertise to navigate ethical implications of emerging technologies. International experience includes DAAD fellowship in Germany. Proven track record in thought leadership, workforce development, and driving profitability in diverse sectors.
Recent Posts
- Article analysis: We need to talk about the emotional weight of work
- Bookmark: Nearly all bosses are ‘accidental’ with no formal training—and research shows it’s leading 1 in 3 workers to quit
- Bookmark: Workers who use AI are more productive at work—but less happy, research finds
- Article analysis: The AI Advantage: Why Return-To-Office Mandates Are A Step Back
- Bookmark: Steve Jobs adopted a no ‘bozos’ policy and said the best managers are those who never wanted the job—here are his 3 best management tips
Favorite sites
- Daring Fireball
Favorite podcasts
- Manager Tools