Philosophy, technology, and the future of work

Posts tagged with "customer-satisfaction"

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The article "The Roadmap to AI ROI for Enterprises" examines the increasing expectations businesses have for artificial intelligence (AI) return on investment (ROI) and the metrics used to measure it. The piece explores how at least 30% of generative AI initiatives might be discontinued post the concept proof phase, yet a significant proportion of leaders deploying AI report ROI in operational efficiencies, productivity, and customer satisfaction. The article discusses various AI ROI metrics, emphasizing productivity, operational efficiency, and customer satisfaction, alongside financial... read more >