The article discusses the phenomenon of "accidental managers," highlighting that a significant portion of the workforce—approximately one in four people—hold managerial roles without formal training in management. This lack of training is not merely a gap in professional development but has tangible repercussions, such as contributing to employee dissatisfaction and turnover. Research from the Chartered Management Institute indicates that one-third of employees attribute their decision to leave jobs to poor management, underscoring the critical impact effective leadership can have on... read more >
Exploring the often-overlooked world of deskless workers, this insightful piece from Deloitte highlights the crucial gap in digital tool availability for frontline employees. With only 23% feeling adequately supported by technology, it's clear that enhancing their productivity requires more than just new gadgets. The Boston Consulting Group further asserts that making work enjoyable significantly improves retention, showing that satisfaction can indeed drive workforce stability. This article sheds light on essential changes needed to better serve the majority of our labor force.
One... read more >
"Companies that reach this standard of performance record transformative outcomes not only in the short term—increasing customer satisfaction by ten percentage points, reducing CO2 emissions by 20 percent, improving employee retention by 25 percent—but also continue to improve year after year."
Breaking operational barriers to peak productivity
Summary
The article discusses the crucial need for productivity growth as a solution to economic challenges such as wealth inequality, inflation, and mounting debt, which are exacerbated by a decline in productivity since the 2007–09 financial... read more >
