strategic innovation
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Bookmark: The PMO: Unlocking CRM Campaign Efficiency and Peak Performance
In today’s dynamic market, customer experience can make or break brands. I found an insightful piece on enhancing CRM efficiency from MarketingProfs. The article discusses how integrating PMO practices can transform CRM campaigns by optimizing resources and aligning marketing efforts with business goals, creating space for strategic innovation. Dive into their analysis for strategies to… Continue reading
About Me
Visionary leader driving digital transformation across higher education and Fortune 500 companies. Pioneered AI integration at Emory University, including GenAI and AI agents, while spearheading faculty information systems and student entrepreneurship initiatives. Led crisis management during pandemic, transitioning 200+ courses online and revitalizing continuing education through AI-driven improvements. Designed, built, and launched the Emory Center for Innovation. Combines Ph.D. in Philosophy with deep tech expertise to navigate ethical implications of emerging technologies. International experience includes DAAD fellowship in Germany. Proven track record in thought leadership, workforce development, and driving profitability in diverse sectors.
Favorite sites
- Daring Fireball
Favorite podcasts
- Manager Tools