"AI identifies the propensity for churn and why that potential exists and recommends areas to improve a customer's experience. Then human beings can work with the customer to solve these challenges so their time investment focuses on the human experience, not the laborious data collection and analysis."
Every Business’s Goal: Cut Costs And Increase Revenue
Summary
The article, authored by Thomas Lah, emphasizes the pivotal shift within the tech industry from growth-focused strategies to prioritizing profitability, coinciding with the increasing role of artificial intelligence (AI) in... read more >
I've been reading Emil Skandul's piece on AI's impact on the global economy. It's fascinating to see how AI could disrupt millions of jobs while unlocking massive opportunities. Skandul makes a compelling case for urgent workforce reskilling. The future is coming at us faster than I expected.
A compelling quote from the article is: “I do not think we'll see mass unemployment," Brynjolfsson, who anticipates AI spreading faster than other general-purpose technologies, told me. "But I do think we'll see mass disruption, where a lot of wages for some jobs will fall, wages for other jobs will... read more >
