“Rehan Haque, founder and CEO of Metatalent.ai, also stresses the importance of human capital within any digital transformation. When he built his company, for instance, he focused on upskilling, reskilling, cross-skilling and redeployment to equip people to handle emerging technologies. “Humans were the most important thing from an investor’s point of view, and then technology,” he recalls.
That’s all well and good, but will it be enough to assuage customers’ worries? To help firms keep pace, could the likes of AI be put to work to help on the ethical front?”—Is your digital transformation ethical
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