Universal Design for Learning framework
The article is about CAST, an organization that works to improve teaching and learning for all people based on scientific insights into how humans learn. They created the Universal Design for Learning (UDL) framework, which guides the design of instructional goals, assessments, methods, and materials that can be customized and adjusted to meet individual needs. The UDL Guidelines are a tool used in the implementation of UDL, offering concrete suggestions that can be applied to any discipline or domain to ensure that all learners can access and participate in meaningful, challenging learning opportunities. CAST also works on various projects related to accessibility and inclusive technology.
Original article: About Universal Design for Learning
Featured writing
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Busy is not a state
We've built work cultures that reward activity, even when nothing actually changes. In technical systems, activity doesn't count—only state change does. This essay explores why "busy" has become the most misleading signal we have, and how focusing on state instead of motion makes work more honest, less draining, and actually productive.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Books
The Work of Being (in progress)
A book on AI, judgment, and staying human at work.
The Practice of Work (in progress)
Practical essays on how work actually gets done.
Recent writing
Dev reflection - January 28, 2026
So here's something I've been sitting with lately. There's this gap—a subtle one—between a system that's running and a system that's actually working. And I don't mean broken versus not broken. I m...
Textorium is live on the App Store
Textorium launches on Mac App Store - a native editor for Hugo, Jekyll & Eleventy that manages hundreds of posts with table views and smart filtering.
Dev reflection - January 27, 2026
So here's something I've been sitting with this week. I've been building systems that generate content—podcast scripts, social media posts, that kind of thing—and almost immediately after getting t...
Notes and related thinking
The IMF Warns About AI's Impact on Inequality
IMF warns AI could deepen global inequality, urging policymakers to implement safety nets and retraining programs to protect vulnerable workers.
Discover how generative AI is more likely to augment jobs rather than replace them, transforming tasks and creating new opportunities for efficiency and innovation.
Explore how generative AI enhances jobs by automating tasks, fostering efficiency, and creating new opportunities instead of replacing human roles.
Atlassians choose where they work, every single day. Download our free report to see what we’ve learned as a result.
Explore Atlassian's insights on flexible work policies and employee satisfaction. Download the free report to learn from their distributed work experience.