January 2021

January 3, 2021

I don’t want to have an experience or a partnership with vendors. I just want to get my stuff done.

We hear frequently, ever since The Experience Economy about designing experiences. We talk about the customer experience, the employee experience, and the student experience. Everything is an experience. Or, at least, everything is supposed to be an experience. Itâ€™s certainly not supposed to be a (mere) transaction. This reminds me of the term â€œpartnerâ€ in… Continue reading

Strategy
January 2, 2021

Teaching is like consulting

It’s generally thought that teachers know everything and consultants know nothing. When you learn from a teacher, it’s through that you’re learning what they know. And when you get help from a consultant, you’re supposed to know that they are basically just project managing things, but they don’t really know more than you do. The… Continue reading

Management
January 1, 2021

Defensive innovation: stop de-innovating

It’s commonly thought that innovation depends on some sort of creative bursting forth. There certainly seems to be this sort of generative innovation where something new is deliberately made. I wonder whether this kind of innovation is really so special and unique. I’m suspicious of explanations where “something magical happens”. So, I wonder if “creation”… Continue reading

Innovation

About Me

Visionary leader driving digital transformation across higher education and Fortune 500 companies. Pioneered AI integration at Emory University, including GenAI and AI agents, while spearheading faculty information systems and student entrepreneurship initiatives. Led crisis management during pandemic, transitioning 200+ courses online and revitalizing continuing education through AI-driven improvements. Designed, built, and launched the Emory Center for Innovation. Combines Ph.D. in Philosophy with deep tech expertise to navigate ethical implications of emerging technologies. International experience includes DAAD fellowship in Germany. Proven track record in thought leadership, workforce development, and driving profitability in diverse sectors.