teams
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AI drives innovation, profits, and efficiency.
The key insights from this article are that AI can be used by managers and leaders to make their employees’ work more enjoyable and to arm them with real-time market insights for confident decision-making. It is important to put humans at the center and prioritize the human side of innovation alongside technology. Establishing responsible AI… Continue reading
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IBM commits to train 2 million in AI.
The key insights from this article are that IBM has committed to training two million learners in artificial intelligence (AI) by the end of 2026, with a focus on underrepresented communities. This effort is aimed at closing the global AI skills gap and will involve collaborations with universities, offering free online courses on generative AI… Continue reading
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Skills-based hiring can drive equitable workforce
The key insights from this article are that traditional degree requirements for hiring can limit opportunities for individuals from marginalized backgrounds, hinder economic growth and global competitiveness, stifle entrepreneurship, and decrease employee engagement and satisfaction. The article highlights the importance of skills-based hiring and states’ role in driving this change. It mentions several states that… Continue reading
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Customer support automation framework with four personalities
The article discusses a framework for classifying customer support teams into four personality types based on the axes of “Simplicity” and “Activity.” The “Simplicity” axis measures the complexity of support tickets, while the “Activity” axis measures the level of action or interaction required to resolve tickets. The four personality types are Knowledge Guardians, Enthusiastic Explorers,… Continue reading
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Insights into ChatGPT’s Versatility
The key insights from these article sections are: – OpenAI has made changes to large language models (LLMs) like GPT3 to make them more responsive to human interaction, allowing them to be used as powerful, general-purpose information-processing tools. – These changes enable AI models like GPT3.5 and GPT4 to be used in a programming manner,… Continue reading
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Remote work debate and hiring lies
The key insights from this article are that Harvard Business School professor Amy Edmondson is well known for her research on psychological safety in the workplace, which is important for building innovative and healthy cultures. The move to remote work has raised concerns about employees hiding or covering up things, and organizations are trying to… Continue reading
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Remote workers are less engaged and more stressed
The key insights from the article are that remote workers feel less connected to their company’s mission compared to in-office workers, and this lack of connection can negatively impact performance. Exceptional managers who communicate effectively can help improve the connection between remote workers and the company’s purpose. Hybrid work arrangements, where employees go into the… Continue reading
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Walmart grant supports credential innovation in education
The article discusses a $395,000 grant received by UPCEA from Walmart to accelerate the growth of credential innovation in higher education. The project aims to develop scalable business and program models for colleges and universities based on market research tied to employer needs. It will also form a pilot consortium of UPCEA member institutions to… Continue reading
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Meta updates its RTO policy, stricter mandate
The key insights from this article are that Meta (formerly known as Facebook) is implementing a stricter return-to-office (RTO) policy, requiring employees assigned to an office to work in-person at least three days a week. Failure to comply with this policy may result in disciplinary action or job termination. Remote workers are also expected to… Continue reading
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Walmart grant supports credential innovation in education
The article discusses a $395,000 grant received by UPCEA from Walmart to accelerate the growth of credential innovation in higher education. The project aims to develop scalable business and program models for colleges and universities based on market research tied to employer needs. It will also form a pilot consortium of UPCEA member institutions to… Continue reading
About Me
Visionary leader driving digital transformation across higher education and Fortune 500 companies. Pioneered AI integration at Emory University, including GenAI and AI agents, while spearheading faculty information systems and student entrepreneurship initiatives. Led crisis management during pandemic, transitioning 200+ courses online and revitalizing continuing education through AI-driven improvements. Designed, built, and launched the Emory Center for Innovation. Combines Ph.D. in Philosophy with deep tech expertise to navigate ethical implications of emerging technologies. International experience includes DAAD fellowship in Germany. Proven track record in thought leadership, workforce development, and driving profitability in diverse sectors.
Recent Posts
- Article analysis: Sintra AI review: All-in-One Business Automation Platform
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- Article analysis: Agents are the future AI companies promise — and desperately need
- Bookmark: Employees are hiding their AI use from their managers. Here’s why
- Article analysis: AI in organizations: Some tactics
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